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SpectrumU OneApp IPTV Project Charter – Technical Architecture & Documentation
This project charter outlines the business strategy and phased technical roadmap for the rollout of SpectrumU OneApp — an enterprise-grade IPTV solution targeting the higher education market.
Crafted as a formal business and product requirements document, this charter captures:
Competitive landscape and target market analysis
Consolidated codebase objectives for residential and enterprise IPTV clients
Federated authentication and client-side delivery strategies
Structured business requirements across technical, operational, and customer care domains
A phased implementation plan supported by extensive appendices and content service matrices
As the technical writer, I developed and refined this document for stakeholder alignment, cross-team implementation, and long-term maintainability. This included:
Synthesizing high-complexity product details into structured, accessible language
Managing document versioning and stakeholder approvals
Organizing content for scalability, traceability, and executive review
This deliverable reflects my ability to communicate across product, engineering, and business teams — and to produce strategic documents that support technical execution at scale.
Citrix Cloud Marketplace Rules – Technical Policy Documentation (Consumption & Alliance Programs)
This two-part documentation set defines the official technical and business rules governing Citrix product distribution through public cloud marketplaces, with a focus on consumption-based billing and market alliance governance.
Part 1: Market Alliance Rules
Details contractual and revenue-sharing guidelines for alliances involving Citrix and hyperscaler platforms (e.g., AWS, Azure), defining operational responsibilities, booking policies, and eligibility constraints across reseller models.
Part 2: Cloud Marketplace Consumption Rules
Outlines billing logic, usage metering, overage handling, and SKU management for Citrix services sold on consumption terms via marketplaces. This includes DaaS fund management, usage-based billing triggers, and PAYG compatibility scenarios.
As the technical author, I was responsible for:
Structuring cross-functional policy documents to be traceable, maintainable, and audit-ready
Synthesizing legal, financial, and engineering language into clearly segmented rule categories
Managing content version control for live revenue-impacting documentation
Optimizing for usability across sales engineering, operations, and finance teams
CodeSignal Architecture Diagrams – Technical Visualization & Workflow Mapping
This internal documentation deliverable is a curated set of architectural and process diagrams developed to clarify CodeSignal’s infrastructure, testing platform workflows, and integration points for enterprise onboarding and delivery teams.
Key elements include:
Cloud-native service diagrams for testing environments and API workflows
Scaled CI/CD visualizations and token management logic
Data flow charts mapping candidate access, test execution, and credentialed APIs
Visual breakdowns of account tiering, custom test routing, and invite token structure
These diagrams were designed to:
Accelerate onboardingof engineering and enterprise integration teams
Serve as reference visualsin both documentation and stakeholder meetings
Provide high-clarity abstractionsof complex systems with minimal cognitive overhead
DOCUMENT ONE [LINK]
DOCUMENT TWO [LINK]
DOCUMENT 3 [LINK
DOCUMENT 4 [LINK]
sphinx demo
This documentation site is built with Sphinx and deployed through Read the Docs. It showcases a modern, maintainable Doc-as-Code workflow using Markdown, custom theming (Furo), automated API generation, PlantUML diagrams, and spell-checking extensions.
The design is tailored for enterprise standards, with branding-aligned typography, color schemes, and navigational structure.
The setup supports long-term scalability, versioning, and internationalization.
BetterCaption demo?
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BeyondTrust LAPP Operations Guide – Authored with MadCap Flare
This is a professionally authored operations guide developed using MadCap Flare, documenting the enterprise rollout of BeyondTrust Privilege Management Cloud across 140,000+ endpoints.
The guide was written for cross-functional teams including IAM Operations, Security Engineering, and Cyber Defense, and provides detailed information on:
The phased deployment strategy for Local Admin Privilege Protection (LAPP)
Policy architecture and enforcement logic
Console administration tasks and system roles
Security risks, rollout logistics, and troubleshooting protocols
Designed with modular content reuse, conditional formatting, and Flare's single-sourcing capabilities, the guide demonstrates advanced technical writing practices used to deliver high-reliability content across teams.